Return Policy

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What can be returned?
All products that are not used, worn, or broken may be returned if a RETURN AUTHORIZATION is given. Exceptions to the above mentioned are product defects or problems that occurred during shipping. Please contact us to determine if the item in question is returnable.

When do items need to be returned by?
Products must be returned within 30 days of purchase date.

Where do items need to be returned to?
After obtaining a RETURN AUTHORIZATION, the item may be returned to:
HanaPa'a Hawaii
1733 Dillingham Blvd.
Honolulu, Hi. 96819

How do Customers return items?
Contact us via email or by phone to obtain a RETURN AUTHORIZATION.

Shipping for returns?
Customer is responsible for shipping charges for returns.

Credit for returns?
Your credit card will be refunded once the item is inspected.

Product Packing Materials?
The product’s packing material must be in the same condition as when it was received.